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UN Performance Problems UN Management Accountability Struggles Where is the Rule of Law? Inadequate UN Oversight Recent Developments
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In a "high-level" meeting in 1996, the UN system's interagency committee
on administrative matters discussed criticisms of the system's "only
independent system-wide oversight body", the Joint Inspection Unit. The CCAQ reiterated criticisms of
JIU made at a 1995 meeting: poor quality reports; an inadequate process
for selecting Inspectors; dubious relevance of JIU studies; an emphasis on
research rather than evaluative or management audit content; problematic
working methods; duplication with other bodies; and a top-heavy
structure. In
late 1996, the heads of all the UN system organizations, meeting as the
Administrative Committee on Co-ordination (ACC) (now the Chief
Executives Board),
noted the CCAQ meeting's conclusions. They took the highly unusual step of
requesting the UN to invite the General Assembly, on behalf of ACC, to
commission an independent review in 1997 of JIU by a group of national
auditors-general, to determine the relevance, effectiveness and
cost-efficiency of JIU studies, and make recommendations on the future
role of JIU. In early 1997, the UN, under new Secretary-General Kofi
Annan, pursued the external review proposal, including an eventual
reduction in the number of JIU Inspectors, but over the 1997-1998 period
the attempt was rebuffed in back-corridor negotiations at the General
Assembly. [Note:
All as discussed in this archive's subsection, A small outdated unit in a big, fast-changing
world
under External Oversight: The JIU
.]
In 2002, Mr. Annan
announced as part of his agenda for further change that he was renewing,
with strong Chief Executive Board and General Assembly support, his own
1997 proposal for a review of
the International Civil Service Commission (ICSC). He stated that this
launch: "would send a strong signal that
the Commission and the Assembly take seriously the need to support reform
in the system.'" Action 35. I
encourage:
(a) the [ICSC] to finalize its proposals for a more competitive pay
and benefits system;
(b) the initiation of an independent review of the operations and
functions of the Commission itself." "Strengthening of the United Nations: An agenda for
further change: Report of the Secretary-General," UN document A/57/387 of
9 September 2002,
para. 194. It is a shame that Mr.
Annan did not renew as well his "strong signal" of supporting reform by
vowing as well to review the
operations and functions of the JIU, particularly since its weak
performance has now been joined by a half-hearted decade of effort by the
OIOS, and continued weak oversight performance by the Fifth Committee of
the General Assembly. Each of
these "disappointments" has been discussed at length in the major section
of this archive on Inadequate UN
Oversight. Each of these three
groups urgently needs a serious and coordinated review, for one overriding
reason -- to finally address and overcome their great lack of
professionalism and proper diligence. -- The JIU, on a scale
of 1-to-10 from "hopelessly amateur" to "highly-professional", has always
ranked right around 1 to 3, and is now perhaps a 2. It is more outdated than ever, at
a time when the UN management systems and oversight require highly-competent and efficient
oversight work. As discussed
in the JIU section, the UN Board of Auditors (and the Panel of External
Auditors of the UN system) could not only provide additional
fully-professional services in place of JIU, while it is gradually phased
out (as the ACC already envisioned in 1997). Even more importantly, they could
provide much more oversight expertise for the same money, as the
high-salaried and inactive JIU Inspectors are replaced by national
auditors at a much lower rate. -- Since 1997 the OIOS has also
disappointed those who had hoped for a strong internal oversight office,
with weak investigation activity, overpowering desire to be a "partner" of
UN management rather than a unit enforcing the rules, and reporting
that poorly explains its work and results. One can ask "what's in a name?",
and realize that the new office in 1994 was expected to become an
"inspector general" and the preliminary unit was actually named the Office of Inspections and Investigations to
reflect its new emphases. In
fact, it became the neutral OIOS, and headed by one among 20 or so UN
Under-Secretary-Generals, because of fears about how powerful it might
be. But it has now proven
that it is indeed primarily
an office of management "Services", as titled, and would never qualify for
the title of "Accountability Office" as its intended model, the US GAO has
just renamed itself. And
while the OIOS is much more professional than the JIU, its professionalism
Achilles heel is in the worst possible place -- the two amateurs chosen to be
its first leaders. -- The Fifth Committee continues to
be a chaotic, overloaded, and inefficient composite of 191 Member State
representatives, many or most of whom have little if any management
expertise. It has failed to
properly use the many interesting reports that the OIOS has put before it,
and although it respects the Auditors, it does not use their work (or that
of the JIU, for different reasons) well either. It is incredible that, in an
organization that spends $6 to $10 billion every year, there is no
General Assembly audit subcommittee to closely and professionally
oversee programme implementation and results, but the UN is that
organization. IO Watch urges
such a committee under that subsection title which follows. The UN thus has "horse
and buggy" oversight in the 21st century. Certainly management messes, most
particularly the UN-administered oil-for-food programme in Iraq that
emerged in 2004, and the security failures in the Baghdad headquarters
bombing in 2003 , show that the UN's already weak operational
accountability and credibility are declining further. This sad assessment is underlined
further by the US GAO report on the failure to implement the comprehensive
UN management reforms of the 1990s and hold managers accountable (the
latest estimate for such a mechanism to appear is by 2006), and the UN
"integrity survey", which showed that UN staff, who best know what is
going on in the organization, mistrust their top
leadership. The solution is very
readily at hand, and it should be fully acceptable to a highly-politicized
UN community (though not to
diplomats seeking cushy "oversight" and "expert" jobs.) The external auditors, for the
entire system, all already come from members of the International
Organisation of Supreme Audit Institutions (INTOSAI). They can provide the essential
flow of highly-professional, up to date, conscientious and integrity-bound
pool of expertise and oversight from UN Member States around the globe,
which is required to modernize and revitalize UN oversight
processes. [Note: for further information on this excellent "fit" between INTOSAI and the UN and UN system, only partially-realized for so long, see For INTOSAI, www.intosai.org/ For the UN Board of Auditors, see www.unsystem.org/auditors/#top For the Panel of External Auditors, see www.unsystem.org/auditors/external And for the INTOSAI working group on
audits of international organizations, see http://www.riksrevisjonen.no/Default.asp?Application=Riksrevisjonen_Engelsk .] It is time to seize
the obvious INTOSAI opportunity, not only to seek out auditors- or
ex-auditors-general to do an overall oversight review for the General
Assembly, but to examine the struggling and weak performance of the JIU,
plus the OIOS and the Fifth Committee. In each case, INTOSAI people could
in future become the key element for professionalizing the present
amateurish JIU functions, becoming the group from which future heads of
the OIOS are properly chosen , and representing their countries as very
expert members of a new Fifth Committee audit subcommittee. In each of these areas, INTOSAI
people could: -- provide a
geographically-balanced but fully professional set of representatives who
can become a very important impetus for well-managed UN
programmes; -- finally provide
serious and continuous oversight of UN management reform progress and
accountability processes; -- help launch and sustain a proper
fraud prevention programme as outlined in the first "Answers" topic above,
and in accord with the new Global Compact anti-corruption element (and
help provide the legitimacy, rather than the hypocrisy) of the hoped-for
UN leadership role in the new UN Convention against Corruption;
and -- ensure as best
possible that an Iraq oil-for-food debacle never happens
again. The
task is not so complex. The UN Secretariat itself had clearly marked the
path to ensuring accountability in two reports, the first in 1994, the
second in 2000: "… [UN staff and managers'
capacity and expertise at all levels] must correspond to the
responsibility assigned and authority delegated and must be balanced by
full accountability through appropriate accountability mechanisms.
An efficient organizational oversight machinery will monitor the operation
of the system and conduct audits, inspections, evaluations and
investigations … The systematic control of the interrelated processes …
will provide the key to success … and contribute to the
Organization's effectiveness and efficiency. "Establishment of a
transparent and effective system of accountability and responsibility:
Report of the Secretary-General", UN document A/C.5/49/1 of 5 August
1994, paras. 12 and
109.
[emphasis added]
"The
chain of accountability 1. Specifying responsibility,
authority and results to be achieved … 2. Providing guidance and
support …
3. Monitoring and assessing the
exercise of responsibility and authority … 4. Taking appropriate
action Follow-up must be
capable of distinguishing between and dealing appropriately
with the
following (a)
Excellent or satisfactory execution of responsibility and
authority; (b)
Unsatisfactory execution of responsibility and authority as
a result of carelessness or ignorance; (c)
Unacceptable exercise of responsibility and authority due to
deliberate flouting of policies, rules and regulations, or exceeding the
limits of authority; (d)
Misconduct or
fraud."
"Accountability and responsibility:
Report of the Secretary-General," UN document A/55/270 of 3 August
2000, Annex II.
[emphasis added]
To date, this UN "road
map" has never been implemented.
As long as the UN insists on turning the task over to amateur
diplo/managers, UN management accountability will continue to be just a
fantasy and a public posture. In December 2004 the
General Assembly wrapped up its consideration of management reform and
oversight matters with surprising swiftness (its deliberations on
management matters are usually finished only months later, in the next
year). However, its relevant resolutions generally only exhorted the OIOS,
JIU and the Secretariat at large to continue to strive to do what they are
supposed to do, and to report back in a year or two on further
developments. The resolutions had little or no relationship to the many
grave UN management problems and issues which had emerged during the year,
as discussed throughout this archive, and the urgent need to fix
them. There were, however,
three small signs that the Assembly realizes that management
accountability is weak and that some major and decisive actions are
needed. First, in its
resolution on a supposed overall assessment of OIOS performance, it
repeated its usual bromides about "strengthening" accountability. At least it stated, but with no
follow-up action, that it: "4.
Affirms its primary role in the consideration of and action taken on the
reports presented to it; 5.
Notes that no mechanism has been established for
the follow-up of [OIOS] recommendations, including those considered by the
General Assembly; 6.
Emphasizes the importance of establishing real, effective and
efficient mechanisms for responsibility and
accountability; 7.
Regrets that despite previous information provided by the
Secretary-General on the establishment of accountability
mechanisms, including the accountability panel, such
mechanisms are not in place, thereby affecting the efficient and effective
functioning of the Organization;" "Review of the implementation of General Assembly
resolutions 48/218B and 54/244: Report of the Fifth Committee", UN
document A/59/649 of 22 December 2004,
and "Review
of the implementation of General Assembly resolutions 48/218B and 54/244",
General Assembly resolution 59/272 of 23 December 2004, esp. paras.
4-7.
[emphasis added]
In a second resolution
on UN human resources management, the Assembly concluded somewhat more
forcefully by recalling the requests in its resolutions 51/226, 53/221,
and 57/305 (at its 1996, 1998, and 2002 sessions) to the
Secretary-General: " … to enhance managerial
accountability with respect to human resources management decisions,
including imposing sanctions in cases of demonstrated
mismanagement of staff and willful neglect of, or disregard for,
established rules and procedures, while safeguarding the right
of due process of all staff members, including managers, and requests the
Secretary-General to report comprehensively thereon at its sixty-first
session." "Human resources management: Report of the Fifth Committee", UN document A/59/650 of 22 December 2004, and "Human resources management", General
Assembly resolution 59/266 of 23 December 2004, section I and esp.
para. 14.
[emphasis added] [Note: the above list of past resolutions notably omitted the original one -- 48 218/A of 1993 on the management accountability system. Tthe Secretariat seems indeed to have been successful in expunging this bold General Assembly step from any further UN discourse and follow-up.]
And in a third
resolution on the work of the Board of Auditors, the praised the auditors'
work and then stated that it: "Reiterates its request to the
Secretary-General and the executive heads … to examine governance
principles and to report thereon to the General Assembly, through the
respective governing bodies …. at its sixty-first
session; Requests the Secretary-General and
the executive heads … to consider strengthening the internal
control framework, harmonizing the oversight mechanisms that would systematically act on … [oversight
recommendations] and improving financial reporting, … and
report thereon … [at the sixty-first
session]; Notes that the Secretariat has
been collecting information on the experiences of audit committees within
the United Nations system and other international organizations, and
requests the Secretary-General to report on and provide an assessment of
its findings to the General Assembly at its sixtieth session."
"Financial reports and audited
financial statements, and reports of the Board of Auditors: Report of the
Fifth Committee", UN document A/59/588 of 30 November 2004,
and "Financial reports and audited
financial statements, and reports of the Board of Auditors", General
Assembly resolution 59/264 of 23 December 2004, paras. 6-11, [9-11.]
[emphasis added] As is the usual
practice, the Assembly turned action on these matters over to the
Secretariat to handle two years later, that is in late 2006 (late 2005 for
the audit committee issue).
This is a recipe for further delay, in an area where the UN
urgently needs a high-level review by outside experts -- and to then
establish a modern, professional system of governing body oversight. This would occur by "harmonizing
the oversight mechanisms … systematically", within the broader governance
context, and considering -- finally -- an audit subcommittee to provide
accountability and oversight leadership by the General
Assembly. To make this happen,
the General Assembly must not rely on a tepid Secretariat report two years
out in the future. Instead, its present management crisis and scandals
only underscore the need to commission a serious, independent, expert,
review of its oversight situation, as first proposed by the executive
heads of all the UN system agencies in 1996-1997, and to commit itself to
hiring top people from the obvious source to conduct this study: INTOSAI
members and national audit offices.
A decade has been wasted, and the fraud, waste, and mismanagement
situation is now much worse than ever before.
Three subsequent subsections underscore this proposal by urging additional
actions to provide annual results reporting to the Assembly on results,
and on resource status, and to indeed establish an audit subcommittee to
carefully and continuously assess how the UN spends its $6 to $10 billion
of funds annually. |
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